CutScalePrivacy Policy
CutScale ("we", "us") respects your privacy. This policy explains what information we collect through cutscale.com, how we use it and the choices you have.
1. Information we collect
- Information you give us. When you use the contact form, we receive your name, email address and the message you write. If you email us, message us on WhatsApp or book a call, we receive the details you share in those channels.
- Technical information. Our hosting provider and the services listed below may automatically receive standard data such as your IP address, browser type and the pages requested.
2. How we use your information
- To reply to your enquiry and arrange a call or audit.
- To provide, improve and secure our website and services.
- To send project-related messages if you become a client.
We do not sell your personal information, and we do not use your enquiry for unrelated marketing without your consent.
3. Third-party services
We use the following providers to run the site. Each processes data under its own privacy policy.
- Web3Forms delivers contact form submissions to our inbox.
- Cal.com handles booking of audit calls.
- WhatsApp is used if you choose to message us there.
- Google Fonts serves the typeface used on this site, which means your browser requests files from Google's servers.
4. Cookies
This website does not set advertising or tracking cookies of its own. If we add analytics in future, we will update this policy and, where required, ask for your consent.
5. How long we keep data
We keep enquiry details for as long as needed to respond and manage any resulting work, then delete or anonymise them unless the law requires us to keep them longer.
6. Data security
We use HTTPS and limit access to your information to people who need it. No method of transmission or storage is completely secure, but we take reasonable steps to protect your data.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to certain uses. To make a request, email us at hello@cutscale.com and we will respond within a reasonable time.
8. Children
Our services are aimed at businesses and are not intended for children under 16. We do not knowingly collect their data.
9. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
10. Contact
Questions about this policy? Email hello@cutscale.com.