CutScaleTerms of Service
These terms apply to your use of cutscale.com and to the information on it. By using the site you agree to them. Project work is governed by the written proposal or agreement we sign with each client.
1. Our services
CutScale designs and builds missed call recovery, no-show reduction and AI voice receptionist systems for UK dental clinics. The descriptions, examples and "demo projects" on this site show the kind of work we do. They are illustrations, not guarantees of a specific result.
2. Free audit
The free 30-minute audit is offered without obligation. You are free to use the list of suggestions we give you whether or not you hire us.
3. Projects and payment
Scope, timeline, price and payment schedule are set out in a written proposal before work begins. Work starts once the proposal is accepted. Changes outside the agreed scope may affect price and timeline and will be agreed in writing first.
4. Your accounts and data
You stay the owner of your business data and accounts. You are responsible for giving us only the access we need, and for having the right to share the data you provide. We use that access only to deliver the agreed work.
5. Ownership of the work
Once a project is paid for in full, you own the automations we build specifically for you. We keep ownership of our general know-how, tools and templates, and may reuse them for other clients without including your confidential information.
6. Third-party platforms
Our work relies on platforms such as n8n, Vapi, GoHighLevel, Google Workspace, OpenAI, Claude and WhatsApp. These services have their own terms, pricing and availability, which we do not control. Changes made by those providers can affect how an automation behaves.
7. AI output
AI systems can make mistakes. We design review steps and handovers to people where it matters, but you are responsible for how you use AI-generated messages and decisions in your business.
8. Website use
Please do not misuse this site, attempt to disrupt it or try to gain unauthorised access. The text, design and branding on this site belong to CutScale and may not be copied without permission.
9. Limitation of liability
The website is provided "as is". To the extent the law allows, CutScale is not liable for indirect or consequential losses arising from use of the site. Liability for project work is limited as set out in the agreement for that project.
10. Changes
We may update these terms from time to time. The date at the top shows the latest version.
11. Contact
Questions about these terms? Email hello@cutscale.com.